Frequently Asked Questions

What is the difference between Fragrance Oils and Essential Oils?

Essential Oils are natural concentrated essences derived from plants, bark, roots, seeds, stems, flowers, leaves, fruits, etc. and are usually steamed distilled. Fragrance Oils normally are made up of a number of synthetic imitations of essential oils creating a fragrance that will smell like a flower, herb, plant or other fragrance.

How should you decide the best application?

The application mostly depends on the individual and treatment they are receiving.  Different methods are effective for different conditions. Ask your Aromatherapist. They will use different Essential Oils with a warm cloth and suggest you drop a few drops in you bath.

Always get Medical Advisement prior to using Essential Oils

Why can I not use the Essential Oils directly on the skin?

These oils are highly concentrated oils and are too strong to use directly on the skin. Essential oils are similar to medications and should not be over-used and never used directly on the skin. It is suggested that you wear rubber type gloves while mixing these oils. They should never be taken internally. Keep these oils out of reach of children and pets.

Do you offer descriptions of what the fragrance oils smell like?

Yes. We do offer a fragrance description area, on each Fragrance page. The descriptions have been created to give you a basic understanding of how an aroma may be interpreted. This is not a definitive description as each nose tends to interpret aroma quite differently. As such we make no warranty or guarantee that you or your customers will concur with these descriptions. Below you will find a direct link to our fragrance oil description page.


View each Fragrance and their Descriptions Individually

What are Candle Additives?

Stearic acid– Our triple pressed, vegetable based stearic acid hardens candle wax and produces a longer burn time. The stearic acid gives candles an opaque or white appearance and aids in oil retention and throw of aroma. Suggested use is 3-6 tablespoons per pound of wax. We suggest to add to the Well Flake soy wax.

Vybar 103– Vybar improves opacity, prevents mottling, controls oil bleed, retains fragrance and adds strength to your candles. Use Vybar 103 for wax with melt points over 130 degrees. Use when making pillars and votive candles. Suggested use 1/4 tsp. to 1 tsp. per pound.

Can Essential Oils be taken internally?

It is generally not recommended as it will change the digestive system.  Use carefully under medical supervision for short period of time. Seek Medical advise before you take internally.

How do I make a Fragrance Oil last longer on My Skin?

Fragrance will last longer on the skin that is well moisturized. When applying the fragrance to the skin, concentrate on pulse points. These areas include wrists, neck, behind your knees and hair line. Don’t rub your wrists together after applying fragrance as it breaks down the oils.

What is the best way to store my Essential / Fragrance Oils?

Store essential / fragrance oils in dark glass bottles such as brown or blue. Keep them out of direct sunlight in a cool dry place. If stored correctly, you will enjoy your Essential Oils for a very long time.

What is Hydrosol?

Hydrosols (Also known as Floral Water) are by-products of essential oil production. Hydrosols contain all of the essence of the plant just like essential oils but in a milder form making them suitable for applications where essential oils may be too strong.

Can you tell if an Oil is cut with vegetable oil.

The answer is no, you can not.

What is the Shelf life of Fragrance Oils?

When stored properly, out of direct sunlight and well sealed, fragrance oils have a shelf life of approximately one year. Many fragrance oils will last longer.

What are the differences between Premium, Manufactures and Body oil?

Premium Grade fragrance oils are used to add fragrance to melt and pour soap bases, cold processed soaps, all candle waxes but especially soy wax, unscented incense sticks and cones, bath products and sea salts. Premium Grade oils can be used in aroma burners and are skin safe. Premium grade fragrance oil is an enhanced formula to provide additional concentration of the top note while sustaining the middle and base notes in fragrance oils.

Manufactures Grade fragrance oils can also be used by soap and candle makers (excluding soy wax users). This grade of oil may be applied to the skin when blended with other ingredients but is not suggested for direct application to the body as a perfume oil. No artificial coloring is added to the Manufacturers grade oil.

Body Oils should only be used for direct application on the skin (not blended with other products) or as a burning oil, Premium grade oil can also be used for these purposes. Body oil is not designed for blending with soap bases or candle waxes. Some body oils contain FD&C coloring. Therefore apple is red, blueberry is blue and so on. The pigment does not affect the scent or quality yet enhances the appearance of the fragrance oil at a retail level. These oils may also be used in light rings, simmering pots and electric oil burners. Body oils do not contain alcohol, water, surfactants or other cheap diluents. Do not use body oils for melt and pour soap, cold process soap or candle making. Please use either premium grade or manufacturers grade fragrance oils.

What if I want to use more than one oil at a time?

It is generally ok to mix blended oils with single oils or single with single.  Rule of thumb is never to mix blends with other blends.  The results of what the oil is supposed to do may not be achieved by mixing oils incorrectly.

Can I mix Essential Oils with water to dilute?

No,  If you want to add a carrier oil such as fractionated coconut oil, that will be OK. Many times you want to add a carrier oil to dilute. Typically the measurement would be 90/10. 10% being your Essential Oil.

Is there a problem with Essential Oils and my pets?

Yes, You will need to be careful with any animal as they are very sensitive. Having them just sitting on your lap may affect them if you have just taken a bath or had a massage. Keep all Oils out of reach of children and animals. Consult Medical Advise

A product that was previously available is no longer showing on your site, what happened?

Generally when an item is sold out it automatically is taken off the website. Please feel free to call or email and ask us if we ill be getting more in.

How long does shipping take?

All orders are processed within 24 hours. During the holidays order volume increases and processing times can increase to 48 – 72 hours. It’s important to place your orders ahead of time.

How long do I have to report a defective or broken item?

  • The product was purchased in the last 30 days
  • The product isn’t used or damaged
  • You have the receipt or proof of purchase
  • Please see Return & Refund Policy

What is a Carrier Oil? 

Carrier oils and bases have a variety of uses and can have therapeutic uses. Carrier oils are important in the practice of aromatherapy. A carrier oil is usually a vegetable or nut type oil which is skin safe and moisturizing. We stock five all natural carrier oils; apricot kernel oil, grapeseed oil, jojoba oil, sunflower oil, and sweet almond oil. Shelf life for carriers are approximately 6 months, store out of direct sunlight at room temperature for best results. These oils can be used to make massage oils, creams, lotions, soaps, perfumed body oils, and bath oils. We also stock DPG, Dipropylene Glycol which can is used as a carrier oil

How do I get the best results from my fragrance oil?

In order to get the best results you want to make sure you have placed enough fragrance oil in your oil warmer. Then allow the heat to warm up the oil. If you are seeing that the oil is not “strong” enough or covering a big enough space, simply add a small amount of oil and turn the light on stronger.

I want to request something not normally on the site or give special instructions for the order, what do I do?

When this occurs please feel free to send us an email at or call customer service at 480-318-1025, at which time you will be able to go over your questions or special instructions.

Can you smell an oil and tell its quality?

The answer is false, you really need to trust where you are purchasing the oil.

How much fragrance should I use to scent Soaps? Candles? Lotions?

The amount used will vary from scent to scent as well as the strength desired of the final product. The table below is intended to give you a starting point only. Please conduct your own in house testing.

Premium Grade Manufactures Grade
Candles 1.0 oz. – 1.5 oz. per pound 1.25 oz. – 2.5 oz. per pound
Soap 3/4 oz. – 1.0 oz. per pound 1.0 oz. – 1.5 oz. per pound
Bath & Body Lotions 1.0 oz. – 1.5 oz. per gallon 1.5 oz. – 2.0 oz. per gallon

The quantities listed in the above table are suggestions only. We always recommend you do your own in house testing. Testing in house will allow you to adjust formulas to create quality finished products. We suggest using premium grade fragrances in all soy wax candles.