Return and Refund Policy

Thank you for shopping at

If you are not entirely satisfied with your purchase from KC’s Home Fragrances, we’re here to help.
Our products can be returned within 30 days of the original purchase of the product. A new
product may be exchanged for another product or returned for a refund.

To be eligible for a return, please make sure that:
The product was purchased in the last 30 days
The product isn’t used or damaged
You have the receipt or proof of purchase

You will need obtained a Return Merchandise Number (RMN) from us.  Unfortunately, products that do not meet these criteria will not be considered for return. To obtain a Return Merchandise Number (RMN),  simply contact us at:
By phone number: 480-318-1025
By email:

Send the product with the receipt or proof of purchase and the RMA number, along with a
note indicating whether you want to exchange the product (and if so, what other product
you want to order) or a refund, to:

44513 N. 12th St  New River, AZ 85087

Shipping charges
Shipping charges incurred in connection with the exchange of a product are non-refundable.

Damaged items
If you received a damaged product, please notify us immediately for assistance.

Sale items
Unfortunately, sale items cannot be refunded or exchanged. Only regular price items can be refunded or exchanged.

Contact us
If you have any questions about our Returns and Refunds Policy, please contact us:
By phone number: 480-318-1025
By email: